J.A.J.V.M.
The level of professionalism was impressive. My family and I are very happy with how quickly everything was put back to normal. I would definitely recommend service master!
N.W.W.
I couldn't find anything to complain about. It's really good.
J.S.
Very nice people. .. Respect Ed my house and willing to talk to me. (The owner)
Hardworking and very effective
The window boarding was not an easy job and weather conditions were terrible to work in ..
Very grateful and pleased...
Lifted heavy big laundry machinery and picked up every bit of broken glass and dirt..
S.L.
Staff was extremely friendly and went out of their way to be helpful during a very stressful time. Very thorough and conscientious.
L.O.
Efficient; reliable; skilled; friendly customer service. Excellent job of floor installation. Jessica was a real pleasure to work with.
Tran Tin Long
The service contact was very professional and friendly. The repair workmanship was very good, fast and nicely done. The overall experience is very good.
Linda Kujaristi
Efficiency, very good work, pleasant employees with timely communications.
M.W.K.Y.
The team did a good job and were very helpful my thanks to you all and especially the two nice ladies Jessica and Theresa.
V.H.S.
Quick service with competant personell
All contractors were a pleasure to deal with and were punctual.
C.A.
Fast, efficient, caring.
T.D.W.
Very professional and responsive.
Y.H.
Everything was perfect and very smooth and I was happy with all services and also they were flexible and responsible for everything
Joanne Adams
Your 'task force' worked with great attention to detail and took the same amount of care with my possessions as though they were handling their own, asking only for guidance from me. Any concerns or questions were promptly addressed to my satisfaction. Appointments were arranged to my convenience and honoured ON TIME, which is so refreshing and appreciated. I had several different companies deal with the damage and restoration after the basement flood. None managed to do their work to the same level of excellence as ServiceMaster.
N.B.
Efficient and timely service. I like how the act as an intermediary between the client (us) and the contractors and they make sure the contractors are doing the job right.
P.D.B.
They took care of everything. Their work was excellent.
Sylvia Gowans
YOUR STAFF WERE COMETENT AND CARING, always went that extra mile to complete the tasks with care and competence. Your telephones were answered promptly by friendly and very obliging staff. It was comfortable to have your staff in my home and they couldn't have been more polite and helpful. Mohnm was especially professional and dedicated to do the job and any extras to my complete satisfaction.
G.P.K.
Prep-work of the room to be renovated was excellent-very thorough,meticulous and professional-every nook and cranny was examined and dealt with.The renovated room looks great-no complaints at all-overall an A+ PERFORMANCE-before and after.
Gregory Rukin
Very prompt service.
Good response and flow of information.
Good quality of work.
Thak you very much.
H.K.
Everyone I dealt with in your company were professional, on time and efficient in whatever area they were working in. Luke Lynch and Jennifer Davidse with whom I spent the most time on the phone for Jennifer, and face to face with Luke, were exceptional. You are very unfortunate to be losing Luke to the east coast! One last thing is that when mentioning Luke and your company to a friend, they immediately recalled Luke by name and they told me that Service Master had done work for them on their house on Windyridge in Scarborough about three years ago and that they were highly satisfied!
Glenn Ferguson
Jennifer Davidse was simply AMAZING through the entire process. Very professional and provided outstanding support and customer service. I would like to say a heartfelt "THANK YOU" to her and ServiceMaster for everything you have done for us. Her service was exemplary. Talk about going above and beyond. She has an amazing attitude, your company is very lucky to have an associate like her. She far exceeded our expectations.
M.L.
When we called in the insurance company when the water main broke they called Service Master and they came right away. When you are trying to run a business and you are under water you need help right away. They came sucked up all the water and put huge industrial fans to dry everything out to minimize the damage and get us up and running ASAP. We really appreciated that. My husband needed the help as he couldn't deal with the flood on his own with only our staff. We are not equipped for that type of problem. The people who came from Service Master were all pleasant congenial; a pleasure to work with. They did a professional job on the repairs. We were very satisfied over all with all work completed. Thank you so much!
B.W.
Clean, neat, thorough, friendly.
Rob Longorini
Prompt, attentive, professional and accessible
R.C.
Expert service and quick response time.
B.C.
Friendly staff and very professional trades
S.G.
Very quick response time. Neat and efficient.
Steuart Mac Kintosh
The quick response no matter day or night. And the quality and detail put into dealing with any issue.
A.C.
The quality of work is great and your representatives are professional and easy to deal with.
C.B.
The fast response, the knowledge and support from the team.
C.B.S.A.
Service and accessibility of the contractor being on top of the situation.
M.I.
fast service for emergency calls
H.R.
It was a residential restoration situation and Service Master was great at keeping me informed as to progress, offering both a higher and lower quote depending on the extend of our needs and also taking the iniative in helping resolve unforseen problems which required co ordinating with third parties such as a plumber
J.M.G.
fast service very competent service personal
Scott Cardinal
Fast and efficient. Friendly.
L.L.
The response to our request was amazing with a very rapid turnaround time of apporximately 20 minutes to be on site. Both members of your staff were very professional and efficient. Both Serge and Ismail were very responsive to our needs. Thank you again.
M.G.
Very fast response by Jason AppleJohn and Jamie. They know exactly what needs to be done.
A.V.
Fast response
Excellent staff!!
L.L.
good service and quick respond
R.G.
Courteous staff, always on time.
K.W.
Friendly, knowledgable, take the time to explain what's involved. Employees answered all questions and concerns.
Michael White
We very much liked the Company's services. What we noticed first thing was how polite that the representatives were. Every representative introduced themselves at the door and offered to shake hands, which were very nice touches that set the company apart. The Company should continue to do this. We also liked that Servicemaster is very efficient -representatives explained things clearly, did what they said that they would do, and did it when that they said they would do it. Very impressive. Couldn't ask for more.
L.B.
Very professional. Extremely friendly and courteous personnel
Howard Bender
Reliable, responsive,competent
All things you need when you have need of their services
Mario & Nadia Lamadeleine
professional and friendly
N.M.P.
Prompt response to initial problem followed up by systematic schedule of repairs that were performed effectively and on time.
Jeff Snyder
In my dealings with ServiceMaster,they have been very responsive and professional.
Gerald/Sandy Harper
This only applies to the clean-up crew...they were courteous, informative and very efficient! We were very pleased.
However, they said they were coming back to try and clean the scorched stucco...we haven't heard back from them.
Rolly Renaud
100% improvement on what we had before.
G.A.
Did the job as promised, in time promised. Prompt replies to emails and phone calls.
However, our realtor had to "ask" that charges be removed for supplies/services in the estimate but not required for job. This saved us over $500. I'm concerned that we had to ask for something that should have happened automatically. If the charges had not been removed, she would never use ServiceMaster again, and word travels fast. One's reputation takes time to build but can be lost in a heartbeat. If it was an oversight, it was sloppy; if it was not, then count me lucky.
You probably don't want to post this review in its entirety, so I won't check the box below, but you don't have my permission to display it publically unless it is unedited. And that's OK because the message was for ServiceMaster: be one of the good guys.
Bruce Theal
Excellent response time to the problem. Staff is easy to work with and are very professional If you have a restoration problem this is the company you want to solve your problem. I highly recommend this company. B Theal
K.I.
Everyone has been very understanding and supportive .
G.R.P.
Prompt, friendly, efficient service. They seemed to genuinely care about our situation and do the best for us.
C.L.
very quick response...professional service
F.A.
You were very quick to respond to my needs and everyone I dealt with was a professional. There were no surprises and your company did everything it said it would.
B.C.
Workmanship is excellent - high quality with not even a mess after a day's work - so professional. Jeff's work makes one feel relaxed and confident having a stranger alone in my home doing repairs. In aaddition, I was utterly impressed by the visit by the two Service Master gentlemen to confirm the hidden damage to the carpeting on moving off the furniture from the bedroom. Jeff handled this in such a touching manner; he made me feel well taken care of and established customer trust in him, his work and ServiceMaster. I am very pleased with choosing the Service Master to do the repairs. Thanks.
C.G.
Adequately prompt cleaning up the basement.
