FAQs
More FAQs- During the water damage restoration process, do my belongings need to be moved away from the premise
- Why does my specialty floor need to be removed?
- What will you do with the area rugs at my office?
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your offices after the complete drying of the rest of your property is completed.